Frequently Asked Questions

Quick answers about product setup, billing, and support for TILF teams.

What is TILF?

TILF is an AI-powered essay assessment workspace for teachers and students. It helps teams create assessments, collect writing, and generate structured feedback aligned to mark schemes.

Who can use TILF?

• Individual teachers
• Schools and education organizations
• Students invited through an organization workflow

How does billing work?

TILF uses subscription plans and credit pools. Credits are consumed when AI evaluations run, and organizations can top up as needed.

Can I use TILF for benchmarks?

Yes. Admin users can run benchmark workflows to compare model behavior, score consistency, and qualitative feedback quality.

How do I get support?

Use the in-app help channels or contact the TILF team directly. Include your organization name and the affected workflow when reporting an issue.